Shipping policy
At Transfer Family, we work with both in-house production and trusted third-party fulfillment partners to deliver high-quality products to our customers.
Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or holidays.
Some products may require additional production time depending on customization and availability.
Shipping Time
Shipping times vary depending on the destination and fulfillment partner:
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United States: 3–7 business days
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International orders: 7–21 business days (depending on destination and customs)
Please note that shipping times are estimates and may vary.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Product type
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Order weight
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Shipping destination
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Fulfillment provider
Promotions such as free shipping may apply to qualifying orders and will be clearly displayed at checkout.
Multiple Shipments
If your order contains multiple items, they may be shipped separately and arrive at different times.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information when available.
Delays
Transfer Family is not responsible for delays caused by:
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Carriers
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Customs
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Weather conditions
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Incorrect or incomplete shipping addresses
Address Accuracy
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
If you have any questions about shipping, please contact us at
📧 support@transferfamily.com